SkinChoice is dedicated to searching
out the most effective treatments and for embarrassing
and painful skin conditions, allowing people to take
back control of their health, in the most confidential
way possible.
Our mission is to provide effective
and safe alternative treatments for various dermatological
conditions, with a focus on conditions that people
may be embarrassed to talk about. In order to develop
the most effective products we enlisted the assistance
of pharmacologists as well as several board certified
Dermatologists who have reviewed our products for safety
and efficacy.
We provide an excellent database
of frequently asked questions on our
message board. Be sure to visit the board, read
the Q&A section, or post a question yourself!
It's completely confidential.
Skinchoice.com provides safe,
and effective products for people with personal dermatological
conditions. We do not consider ourselves
a "cosmetics" company nor do we consider ourselves
a "pharmaceutical" company. Most people
would describe us as an organization which is dedicated
to the research and development of highly effective
alternative dermatological products, with the emphasis
on research and development.
We are members of the American
Botanical Council and the NNFA,
which assures you that we are making the finest products
available. Rest assured, we have done our homework,
and our products are the best of their kind.
Did you know that 60-65% of over-the-counter
and 25% of prescription drugs come straight from plants
found in nature? They do. Did you know that often the
plant is more effective, and safer then the prescription
drug? It's true. So, why is it when we get sick, we
take a pill instead of an herbal based therapy? Why
don't drug companies sell natural products if they are
more effective?
The Healthcare "Industry"
Unfortunately for western society,
healthcare has become a BIG business. If a drug company
discovers that a plant has healing properties, they
cannot patent the plant since it already occurs in nature.
How do they protect themselves and make huge profits?
Big drug companies isolate what they believe to be the
effective compound in the plant and then patent the
process of isolating this compound. Unfortunately for
the consumer, often the "isolation process"
destroys some of the beneficial effects of the plant.
For Example. the leading prescription medication prescribed
by Dermatologists for genital warts comes directly from
the Podophyllum root, which is also known as the root
of the may apple tree. Why shouldn't you have a choice
to treat your skin naturally and effective?
To develop the most effective
products we asked Universities, Pharmacologists and
Dermatologists:
"WHAT WORKS BEST? WHAT DOES THE RESEARCH SHOW?"
Their answers, along with years
of research and study are what goes into our products.
Our products really work and you don't have to be embarrassed
to order them. Now you can take control of your personal
skin care at home. SkinChoice provides natural, safe,
and effective treatments for personal dermatological
conditions. Although there are many companies offering
"natural ingredients" in their products, we
are the only company that offers phytomedicinal products
which are designed using real research results*.
BEWARE OF QUACKS- We can't say
who, but there are a number of companies pushing products
that at the very least, have no supporting evidence
to back up their claims of efficacy. Ask to see the
studies they used to back up their claims.
Please note that by law, we are
not allowed to diagnose diseases over the Internet or
by telephone, no matter how well you describe your symptoms,
so please refrain from asking us to do so. Any other
questions, about our products or your order, we will
be happy to discuss with you. Please contact us at the
following:
By Phone
Customer Service (9 AM - 5 PM
EST / Monday - Friday) 1-866-475-4424
Sales and Product Information
(24 Hours / 7 Days) 1-866-475-4424
To CHANGE, CANCEL, or RETURN an order
CLICK
HERE
We are so confident that you will
be satisfied with our products, we offer a 30 day money
back guarantee. If for any reason you are unsatisfied,
you may return the product to us for a refund of the
product's purchase price (we cannot refund shipping/handling
charges if any apply). Although over 98% of our customers
are satisfied with our products and service and we are
striving to make this rate of satisfaction 100%, we
realize that occasionally some people will not be satisfied.
We want you to be happy with our products and services
and recommend us to your friends. We will do anything
we can to make you, our valued customer, satisfied,
by either issuing a refund or replacing the item free
of charge, whichever you choose. Please note: We cannot
replace or exchange a product AND issue a refund, it's
"either or", not both. Note: A $5.00 dollar
handling charge will be applied against the credit of
the product's purchase price for each product returned.
- Instructions for returning
a product:
- In order to receive a refund,
the product must be returned to HellerGlanz.com AFTER
the ONLINE
RETURN FORM has been filled out and inserted into
box with the product to be returned.
- Product should be returned
in original box, however if original box is unavailable,
product may be placed in a box or padded envelope.
Products made of glass should be repackaged with care
to insure against breakage. For our employees' safety,
any box that contains broken glass will be discarded
and a refund will not be processed (we cannot instruct
our employees to pull out broken glass pieces from
boxes for obvious reasons).
- In the box please insert the
return form with all required information filled out
and signed. Click
here to print out the return form. This MUST be
included in the box.
- Mail the product to the address
as provided on the return form. To access return form
click
here
- We suggest that you mail it
to us return receipt requested and insured, however
we will accept any type of delivery service such as
Federal Express or UPS etc.
- Although returns are processed
immediately as received, sometimes it takes a while
for your credit card company or bank to credit your
account. Please allow 2-4 weeks for the credit to
show up on your next statement.
TO EXCHANGE AN ORDER: CLICK
HERE and fill out an exchange form in the same process
that you would a return.
Please note: all exchanges are
shipped UPS ground, please allow 1-7 days for delivery.
Exchanges for orders outside of the continental United
States may incur additional shipping/handling charges.
Please note: all exchanges are
shipped UPS ground, please allow 1-7 days for delivery.
Exchanges for orders outside of the continental United
States may incur additional shipping/handling charges.
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